Item condition
Returned items should be unworn, unused and in their original packaging where possible.
Return request process
- Contact Faith Over Everything.
- Provide your order details.
- Explain the return reason.
- Await next-step guidance.
Return review
Damaged, faulty or incorrect items
If an item arrives damaged, faulty or incorrect, contact Faith Over Everything as soon as possible with your order details and a clear description of the issue.
Refund processing
Refund next steps will be confirmed after the return request and item condition have been reviewed. Refunds are normally returned to the original payment method where possible.
Before next steps are confirmed
Order details and item condition are reviewed before return or refund guidance is confirmed.
Start a return enquiry
Use the contact page and include your order details and the item you want reviewed.